Home / Submit a warranty claim
Owners · Service

Submit a warranty claim.

Something not right? Tell us what's happening and we'll sort it. Claims are reviewed by the same mechanics who build the bikes — no call centre, no runaround. The more detail and photos you give us, the faster we can help.

Warranty claim

If your bike is registered, your details are already on file — this just routes the issue to the bench. You'll get a claim reference to track it.
Your details
The bike
Stamped under the bottom bracket. Not sure? Register first and we'll have it on file.
The issue
A short clip of the problem in action helps us diagnose it the first time.
T4B
BikesWhy T4BThe shopBook a test ride